“Empathy: the ability to understand and share the feelings of another.”
Oxford Dictionary of English.
Using empathy at work to connect with those around us creates a pleasant atmosphere similar to that found near to a slow-bubbling pasta sauce in winter.
As much as we need not necessarily agree with all the sentiments of the people, with empathy at work we can understand their feelings. Placing ourselves as it were in their shoes, we are able to see things from their perspective for the sake of being open to the diversity of ideas and opinions.
It could be our familiar viewpoint has become too restrictive for us to appreciate the large picture. Using empathy at work we gain a renewed vision of the wider issues concerning us and others. We are opening our heart as well as our eyes to our surroundings.
Creating a non-judgemental environment in which folk are free to be themselves is a way of treating them as individuals instead of as robots. Irrespective of our role, employing empathy at work is our interactions establishes a convivial workplace for everybody.
The opposite need not be contemplated here. Suffice to say maybe we are aware, either directly or through friends, of what it is like to be in situation in which collaboration, kindness and empathy at work are unknown elements.
Many thanks for reading this post today. If you’d like to share your thoughts on the subject of empathy at work, please leave a comment below.
Brian Groves DipM MCIM Chartered Marketer and CTI-trained co-active coach, supplies professional and personal development through coaching, coaching workshops, marketing development training and English language training.
As an adjunct professor at the Catholic University of Milan, Italy, Brian teaches a postgraduate course based on dramatic texts and elements of coaching to examine various work-related performance matters.
Performance skills at work (2015), Personal performance potential at work (2014), Coaching, performing and thinking at work (2013), Reflections on performance at work (2012), Elements of theatre at work (2010) and Training through drama for work (2009).