Taking our stakeholders’ feedback as a potential source of learning for future endeavours is perhaps akin to appreciating nature.
The variety of fauna and flora could represent the spread of opinions regarding the successful, or otherwise, execution of our work. We cannot expect everyone to be completely satisfied no matter how well we perform our duties.
Appreciation of our offering remains under the control of the individual concerned. Factors beyond our control many times play a part in creating an impression on those forming our audience. Appreciating nature, taking on board all the input made available post-performance will assist us in improving future efforts.
Just as by appreciating nature we include also thorns on roses and weeds among the flowers, the words of those witnessing or experiencing our efforts need to be graded. Feedback from experts or particularly trusted stakeholders will possibly be given greater weighting than casual observers or non-strategic participants of our performance.
However, creative and ‘out-of-the-box’ solutions sometimes arrive from unexpected sources. Accordingly, nothing should be dismissed before fair evaluation is made.
Appreciating nature, listening to feedback and giving consideration to what we can learn from all is itself an exercise of excellence.
Brian Groves DipM MCIM Chartered Marketer, CTI-trained co-active coach and freelance trainer, supplies professional and personal development through coaching, coaching workshops, marketing development training and English language training.
As an adjunct professor at the Catholic University of Milan, Italy, Brian teaches a postgraduate course based on dramatic texts and elements of coaching to examine various work-related performance matters.
Performance skills at work (2015), Personal performance potential at work (2014), Coaching, performing and thinking at work (2013), Reflections on performance at work (2012), Elements of theatre at work (2010) and Training through drama for work (2009).