Small changes

Do you ever walk into a shop, office or restaurant and immediately begin to mentally list items you’d tidy, change or remove if you were in charge?

This activity of observing is perhaps not meant as a judgement on others, instead may embrace a desire for each one of us to live our potential.

So often, small changes really could produce impactful results. However, for whatever reason, possibly indifference or even a belief their ideas don’t matter, staff appear to accept wilting plants on the reception desk, messy waiting areas or, in some instances, disgusting restrooms.

And it seems companies still fail to understand these things affect how customers, clients and the general public perceive them.

On a personal level, we can turn our observations onto ourselves to assess how well we communicate our values to our stakeholders as we progress through the day. Each choice, action, word uttered or not uttered speaks for us.

So, taking a few minutes right now, what messages are we currently transmitting? Are they those we want them to be, or would a few tweaks serve us better?

To explore your choices as part of a free no-obligation coaching discovery session, do get in contact.


About Brian

Brian Groves DipM FCIM Chartered Marketer, Coach, Trainer and Author, supplies professional and personal development to a portfolio of corporate clients and individuals, mainly motivated young and mid-life professionals who wish to live their potential in education, work or life in general.

As an Adjunct Professor, Brian teaches the Università Cattolica’s International Curriculum graduate courses Leadership coaching: bringing potential to the stage of work and Personal marketing: performance skills at work, plus the course Mentoring success: the stage of work, being part of the Università Cattolica’s International Internship Program.

In past semesters, he additionally taught the Interfaculty postgraduate course Training through drama and coaching for work.

Curious? You can contact Brian via e-mail (, by clicking on the icons or leaving a comment below.

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